Accessibility Statement

Using this website

This accessibility statement applies to www.rocheparishcouncil.gov.uk.

This website is run by Roche Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

·         change colours, contrast levels and fonts

·         zoom in up to 300% without the text spilling off the screen

·         navigate most of the website using just a keyboard

·         navigate most of the website using speech recognition software

·         listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

·         the text will not reflow in a single column when you change the size of the browser window

·         you cannot modify the line height or spacing of text

·         most older PDF documents are not fully accessible to screen reader software

·         you cannot skip to the main content when using a screen reader

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact:

Email: clerk@rocheparishcouncil.gov.uk

Telephone:  01726 890983

We’ll consider your request and get back to you within 15 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Email:
clerk@rocheparishcouncil.gov.uk
Telephone:  01726 890983

Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, 
contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us

·         clerk@rocheparishcouncil.gov.uk

·         call 01726 890983

Technical information about this website’s accessibility

Roche Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status


This website is partially compliant with the 
Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

·         There may be pages with read more / click here links. See WCAG 2.4 Success Criterion 4.4 (Link Purpose (In Context)

·         There may be some pages where HTML isn’t perfectly formed, such as stray end tags. See WCAG 2.1 success criterion 4.1.1 (Parsing).

·         Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. See WCAG 2.1 success criterion 4.1.2 (name, role value).

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

There are many PDF documents within the site, so people using a screen reader cannot read the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

When we publish new content, we’ll make sure our use of images and PDFs meets accessibility standards.

Disproportionate burden

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in 12 months.

 

What we’re doing to improve accessibility
We plan to improve accessibility on this website by:

·         regularly monitoring the accessibility of our website

·         making our PDF documents (created after 22 September 2018) as accessible as possible

·         where possible, creating HTML pages rather than PDF documents

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs are essential to providing our services. For example, we have PDFs with information on how users can access our services. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix Minutes of Main Meeting 8 November 2017.

Any new PDFs we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 6th September 2020. It was last reviewed on 6th September 2020.

This website was last tested on 6 September 2020. The test was carried out by Dinah Crellin of DMC IT.